Akima, LLC

ADPE Technician (Desktop Support) - Camp Arifjan, Kuwait (Active Secret Clearance Required)

Akima, LLC

Five Rivers Services is seeking a skilled ADPE Technician to provide exceptional desktop support at Camp Arifjan, Kuwait. This role requires an active Secret clearance and a strong understanding of Windows operating systems and Microsoft Office. Job Overview: ADPE Technician Role As an ADPE Technician, you will be responsible for providing professional laptop and desktop support, as well as excellent customer service to military and civilian customers. Your work will involve troubleshooting hardware and software issues, ensuring network connectivity, and maintaining system security. Install, configure, and maintain DOD-approved communications software. Troubleshoot and resolve network connectivity issues at the desktop level. Join personal computers (PCs) to local domains. Configure Microsoft Outlook and manage personal folders. Repair and maintain desktop and laptop hardware. Key Responsibilities of an ADPE Technician The ADPE Technician will also handle classified and unclassified computer systems, ensuring their stability through DoD-approved operating systems and software. You'll configure network printers and manage security software. Install and configure network printers. Maintain classified and unclassified computer system stability. Configure Microsoft Outlook and manage personal folders. Install and maintain security software. To learn more about desktop support best practices, visit Microsoft's website. Qualifications for the ADPE Technician Position To succeed in this ADPE Technician role, you must be a US citizen with an active Secret clearance. A high school diploma or GED with at least two years of automation equipment repair experience is required. Compliance with DoD 8570.01-M is mandatory, requiring at least one baseline and one computing environment certification. US Citizen with an active Secret clearance. High school diploma or GED with 2+ years of experience. Compliance with DoD 8570.01-M. Visit CompTIA's website for more information on certifications. Akima, LLC is an Equal Opportunity Employer and provides competitive pay and comprehensive benefits. Your work supports our shareholder communities in Alaska. For additional reading about IT support, check out this BMC article. Are you ready to join our team of outstanding professionals as an ADPE Technician? Apply today! Join our team and make a difference! Akima, LLC is committed to innovation and diversity.