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About Microsoft

About Microsoft

Microsoft is a leading global technology company that empowers every person and every organization on the planet to achieve more. We develop, license, and support a wide range of software products, services, and devices. Our mission is deeply rooted in innovation, inclusivity, and making a positive impact on the world.

Why Work at Microsoft?

Joining Microsoft means becoming part of a team that's shaping the future of technology. We offer a dynamic and challenging work environment where you'll be encouraged to learn, grow, and contribute to meaningful projects. Here are a few reasons why Microsoft is a great place to work:

  • Impactful Work: Work on projects that reach billions of users worldwide.
  • Innovation: Be at the forefront of technological advancements.
  • Career Growth: Opportunities for continuous learning and development.
  • Inclusion: A diverse and inclusive workplace that values different perspectives.
  • Competitive Benefits: Comprehensive benefits package, including health, wellness, and financial security.

Our Culture of Innovation and Inclusion

Microsoft fosters a culture of innovation, collaboration, and continuous learning. We believe in empowering our employees to take risks, experiment with new ideas, and push the boundaries of what's possible. We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that diversity fuels innovation and allows us to better serve our customers.

Open Positions

Solution Engineering - AI & Apps

Microsoft

Dubai
Full-time
Not specified (Estimated)

Overview Are you insatiably curious, deeply passionate about the realm of AI & applications, and ready to tackle complex challenges in a dynamic environment? If so, we invite you to join our team as a Cloud & AI Solution Engineer in AI Applications for commercial customers at Microsoft. Here, you'll be at the forefront of cutting-edge projects that leverage the latest technologies to drive meaningful impact. Join us and be part of a team that thrives on collaboration, creativity, and continuous learning. Microsoft is transforming the developer experience for AI applications across the development lifecycle. With AI Foundry and seamless integration with Azure AI, we’re leading the way in Agentic AI development where AI agents streamline development and operations. As an AI Apps Solution Engineer, you’ll help customers boost productivity and become AI-native. development lifecycle. You’ll collaborate closely with engineering leaders and platform teams to accelerate AI Foundry, Azure AI, and Responsible AI, through hands-on engagements like Proof of Concepts, hackathons, and architecture workshops. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your technical skills, and become adept at solution design and deployment. You’ll guide customers through secure, scalable solution design, influence technical decisions, and accelerate AI applications development into their deployment workflows. In summary, you’ll help customers modernize their applications and realize the full value of Microsoft’s AI platform, all while enjoying flexible work opportunities. As a trusted technical advisor, you’ll guide customers through secure, scalable solution design, influence technical decisions, and accelerate AI applications and agents into their development workflows. In summary, you’ll help customers modernize their applications leveraging AI and realize the full value of Microsoft’s platform. Responsibilities Drive technical sales with decision makers using demos and PoCs to influence solution design and enable production deployments. Lead hands-on engagements—hackathons, code-with sessions, and architecture workshops—to accelerate adoption of Microsoft’s developer tools and cloud platforms. Build trusted relationships with developers and platform leads, co-designing secure, scalable architectures and solutions Resolve technical blockers and objections, collaborating with engineering to share insights and improve products. Maintain deep expertise in AI Foundry & App architecture (Agentic AI framework, Semantic Kernel, Foundry SDK, Responsible AI) and App architecture/cloud native dev (APIs, containerization, microservices, event-driven, Python, Java or .NET). Maintain and grow expertise in AI Management & Security (Gen AI Ops, Sentinel, orchestrator, monitoring). Represent Microsoft through thought leadership in developer communities and customer forums Qualifications Required Qualifications (RQs): 5+ years technical pre-sales or technical consulting experienceOR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experienceOR Master's Degree in Computer Science, Information Technology, or related field 3+ year(s) technical pre-sales or technical consulting experienceOR equivalent experienceExpert on full stack App architecture design / modernization and cloud native dev (e.g., APIs, containerization, microservices, event-driven, Python, Java, .NET)Expert for AI & ML models (e.g., Agentic AI framework, AI Foundry, Semantic Kernel, Foundry SDK, Responsible AI, fine-tuning/inferencing, etc.)Proven ability to lead technical engagements (e.g., hackathons, PoCs, MVPs) that drive production-scale outcomes. Preferred Qualifications (PQs): 6+ years technical pre-sales, technical consulting, or technology delivery, or related experienceOR equivalent experience4+ years experience with cloud and hybrid, or on prem...

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Solution Engineering manager- Security Balance

Microsoft

Dubai
Full-time
15k-25k AED (Estimated)

Overview This role has people management responsibilities including driving employee growth and development, executing projects, and managing performance. Proactively identifies and engages with key customer technical decision makers and influencers while engaging sales team. Uses knowledge to build credibility with customers. Enables and empowers team to influence customer decisions and ensure technical wins by streamlining processes and managing the flow of wins, leveraging deep knowledge of processes. Leverages knowledge of resources. Ensures consistency and quality through capturing, sharing, and adherence of standards and best practices in customer engagements by implementing cross-functional initiatives to different channels across a subsidiary to drive consistency in technical approach and ensure customer technical experience across teams. Orchestrates team resources and coaches team to maximize impact of customer engagements and drive mid-to long-term strategy through cross-workload capacity planning, prioritization, and utilization of resources. Maximizes area-level capacity and capabilities by coaching team to grow partner network, identifying gaps and promoting Microsoft within the Microsoft ecosystem. Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build subsidiary strategy. Coaches and provides support to team and across internal teams to define and execute strategy. Responsibilities Builds competitive knowledge of team by enabling competitive learning and identifying experts to share knowledge. Enables team to share compete knowledge with internal teams and communities, influence compete strategies, and highlight Microsoft advantages during architecture and capability discussions. Acts as a subject matter expert on a particular competitive discipline(s). Maintains communications with internal partners (e.g., Account Technology Unit [ATU], Customer Service Unit [CSU] manager, SSM) on highest potential customers to pre-align technical resources to customer and customer cases based on account planning and priorities, with the flexibility to realign to minimize orchestration and enable proactive engagements as needed. Works with local marketing and account teams to shape strategic win and customer success plans and tailor to audience for the local markets using knowledge of Microsoft offerings, their context in the competitive landscape, and broader market trends. Ensures team is equipped to execute compete strategy, collaborating with cross-functional groups as needed. Where applicable, oversees team(s) in the building of consumption plans with moderately complex requirements in coordination with Partner and Industry Solutions Delivery teams after customer sign-off. Education Ensures team members participate in tech communities and drives feedback to improve overall team member experience and effectiveness at subsidiary level. Acts as a technical thought leader by sharing best practices (e.g., architectures, materials) and regularly delivering content at Microsoft events (e.g., TechReady). Provides insight into how to identify opportunities to increase solutions/portfolio understanding. Enables and empowers team to develop technical expertise and provide technical insights to internal teams. Acts as a role model by increasing own technical knowledge and serving as a respected technology leader to team. Provides insight onto Corporate, business and product groups, sales strategy, and business reviews for impact. Leverage Partner Ecosystem Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build subsidiary strategy. Maximizes area-level capacity and capabilities by coaching team to grow partner network, identifying gaps and promoting Microsoft within the M...

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Sales Enablement & Ops Management

Microsoft

Cairo
Full-time
Negotiable (Estimated)

Overview The Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft’s Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale. Responsibilities As the Sales Enablement and Operations Management Leader/Chief Operating Officer (COO), you will drive comprehensive operational strategies, partnering closely with the Area Leadership Team (LT). Your mission is to enhance market execution plans, ensuring seamless coordination between sales and marketing efforts and fostering a culture of continuous improvement. As the Chief Operating Officer (COO), You will make an impact through Sales Activation by landing and executing sales programs by driving for operational efficiency by analyzing existing processes leveraging performance metrics and insights. You will leverage your strategic leadership expertise, business acumen and Sales optimization techniques to adapt to market dynamics and customer needs. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Flexible Work We recognize the importance of work-life balance. As part of our commitment to flexibility, we offer partial or full work-from-home options. You’ll have the freedom to choose an arrangement that suits your needs while contributing to our success.

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Solution Engineer - Power Platform & Copilot Studio

Microsoft

Qatar
Full-time
18k-30k QAR (Estimated)

Drive Innovation with Power Platform and Copilot Studio As a Solution Engineer, you'll build strategies for successful solution implementation, partnering with Partner and Industry Solutions Delivery teams to create consumption plans. You will capture critical competitive knowledge and share it with product and engineering teams to enhance their capabilities and develop effective strategies for assigned customers. This involves working closely with partners to address their technical needs and boost their overall technical capacity. Build consumption plans with Partner and Industry Solutions Delivery teams. Capture and deliver core competitive knowledge to product and engineering teams. Support partner technical capacity by identifying skill and resource gaps. Monitor and respond to internal tech community posts, acting as a mentor. Expanding Knowledge of Power Platform and Copilot Studio You will proactively build your own readiness plan, identifying and addressing learning gaps. Expand your domain knowledge and expertise by collaborating with customers, partners, and senior colleagues, to ensure a comprehensive understanding of the architecture of Power Platform and Copilot Studio. Demonstrate new and updated products internally to enhance virtual teams' understanding of solutions and opportunities. Stay ahead of the curve by continuously expanding your expertise in these dynamic fields. Key Responsibilities for the Solution Engineer Role Demonstrate new and updated products to internal teams. Build a personal readiness plan and proactively address learning gaps. Grow domain knowledge through interaction with customers, partners, and colleagues. Attend community calls, sessions, and hackathons. Required Experience for Solution Engineer using Power Platform and Copilot Studio We are looking for candidates with: A Master's Degree in Computer Science, Information Technology, or a related field with 3+ years of technical pre-sales or technical consulting experience, OR A Bachelor's Degree in Computer Science, Information Technology, or a related field with 4+ years of technical pre-sales or technical consulting experience, OR 5+ years of technical pre-sales or technical consulting experience, OR equivalent experience. 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience. 4+ years' experience with cloud and hybrid, or on-premises infrastructures, architecture designs, migrations, industry standards, and/or technology management. Certifications in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).

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Customer Success Account Manager

Microsoft

RemoteRemote
Full-time
120k-160k USD (Estimated)

Job Overview Manage customer relationships. Drive product adoption. Ensure customer satisfaction. Responsibilities Develop strategic account plans. Identify opportunities for growth. Resolve customer issues. Provide training and support. Qualifications Bachelor's Degree. 5+ years of experience in customer success or account management. Excellent communication and problem-solving skills.

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