Intern

Position Objective

• Represent the brand, maximize sales through excellent customer service and retail experience.
• Perform operational duties, store maintenance, and maintain visual presentation standards.

Key Responsibilities

Customer Service:

• Greet customers and assist them in selecting products.
• Convert window shoppers to buyers.
• Promote the Club Apparel Loyalty Program.
• Serve customers with high standards and follow selling guidelines.
• Maintain up-to-date knowledge of the group's brands for suggestive selling.

Grooming / Attitude / Knowledge:

• Maintain a presentable and well-groomed appearance.
• Be flexible to work extended hours during sales.
• Possess up-to-date product knowledge.

Merchandise:

• Ensure all stock is attractively laid out and displayed.
• Follow VM guidelines and maintain stock norms.
• Record inventory inward/outward.

Process:

• Handle the POS efficiently.
• Tally money in the cash till.
• Issue receipts/refunds/change correctly.
• Process payments by cash/credit cards/vouchers/automatic debits.
• Ensure store security and vigilance.
• Adhere to SOP & Loss Prevention Policies.
• Maintain confidentiality of sales figures.