Jobs in Frankfurt

Enterprise and MCN Solution Expert

Ericsson

About this opportunity This role will support the growth of Mission Critical Network and Enterprise business across EMEA, bringing excellent solution knowledge including expertise in the Ericsson portfolio (products and services) as well as typical ecosystem components. The role will support CUs across EMEA to qualify opportunities and align on winning strategies, and work closely with CU teams in customer engagements to consult customers on solution options and requirements. Technical / business competence E2E product portfolio knowledge covering Core (ICS, UCC, EP5G mainly), OSS (ENM especially but broad portfolio), BSS (EMM especially but broad portfolio), RAN (mostly outdoor, some indoor but also specifics of verticals such a trackside 1900MHz for railways). Services portfolio knowledge covering BNEW and BCSS (Network Rollout, NDO, System Integration, Customer Support, Managed Services, Learning & Consulting) Product capability knowledge as well as E2E solution principles, architectural options with pros and cons to guide, coupled with a consultative approach to help arrive as the best solution for a customer’s needs – tuned to fit existing portfolio capabilities wherever possible and to suit our strengths Specific knowledge of eMBMS solution (and evolution to 5MBS), not unique to MCN but not widely adopted elsewhere in EMEA Competitor intelligence on the usual suspects but additionally other MCN specific or vertical specific vendors (like Kontron for railways) and some appreciation of their incumbency including incumbent solutions (e.g. GSM-R, VHF/UHF) to be able to effectively compare. Equally knowledge of interworking capabilities is important where the existing technology will coexist. Competitive intelligence on services players (Integrators / Specialized Operators). Relevant use-cases for each vertical (with real-world examples from around EMEA and beyond on use-case visions of different customers / delivered examples), and the mapping of technical capabilities from across the portfolio to enable those use-cases Some E2E knowledge of the wider 4G/5G ecosystem of general devices as well as MCN specific hardened, or vertical specific devices and the companies that supply. Equally applications such as control room applications, other operational “northbound” OSS/BSS/IT tooling etc.. that are required to deliver end-user services Experience of operational challenges, delivery model practicalities and adaptations to comply with critical environments e.g. (network data restriction, personnel clearance, country restrictions, certifications etc..), coupled with a consultative approach to influence requirements Market Knowledge Knowledge of the markets into which we are trying to sell (public safety, defense, utilities, oil & gas, rail, ports, airports, mines) and robust mechanism for growing and maintaining this competence. Important to be able to explain capabilities, options etc.. in a language that resonates with the market and adjust our “pitch” to suit the reality of the market. Important to be able to explain services capabilities, delivery recommendations and operational models. Internal networking, consultation and support Critical to build relationships with the wider EMEA E&MC community, to be visible and perceived by them as a solution expert, adding value to CU strategies to grow the business. The role will require a solid technical aptitude and agility with a relentless hunger to continuously learn, whilst equally sharing this knowledge openly with the wider community. Knowledge sharing To support growth of this area, it is important to ensure that everyone is actively sharing both success s...