Doorman

Job Overview:

We are seeking a friendly and professional Doorman to join our team at Fairmont The Palm, a luxury resort in Dubai. As a Doorman, you will be the first point of contact for our guests, providing a warm welcome and exceptional service.

Responsibilities:

• Welcome guests and assist in/out of vehicles with courtesy.
• Assist children, elderly, and disabled guests.
• Inform guests of parking procedures.
• Attend daily event reviews with the Bell Captain.
• Be knowledgeable about hotel facilities and local happenings.
• Assist Valet Parkers with ticket issuance.
• Direct traffic and ensure safety at driveways.
• Handle guest luggage safely and professionally.
• Assist Bellmen with retrieving/loading luggage.
• Ensure accurate luggage handling and confirmation with guests.
• Respond to guest queries positively.
• Follow department policies and safety standards.
• Report “Lost & Found” items.
• Perform other duties as assigned.

Qualifications:

• Passion for Guest Service.
• Highly organized and results-oriented.
• Strong interpersonal and problem-solving abilities.
• Excellent presentation and communication skills.
• Highly responsible & reliable.
• Ability to work cohesively in a team.
• Ability to focus on guest needs, remaining calm and courteous.

Join our team and become a valued Doorman at Fairmont The Palm!