Assistant Engineering Manager

Company Description

Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.

Job Description

The Assistant Engineering Manager supports the overall management of the Engineering Department, ensuring that the resort’s facilities, equipment, guest villas, public areas, Heart of House areas, and technical systems are maintained to the highest standards of safety, functionality, efficiency, and guest experience.

The role supports the Director of Engineering/Chief Engineer in leading the Engineering team, implementing preventive maintenance programs, responding to operational requirements, managing contractors and suppliers, controlling costs, and ensuring compliance with all applicable health, safety, environmental, and statutory requirements.

As part of Our Habitas Ras Abrouq, the Assistant Engineering Manager is expected to combine strong technical expertise with a hands-on, solutions-focused leadership approach, ensuring that engineering operations contribute positively to both the guest and associate experience.

DUTIES & RESPONSIBILITIES

Engineering Operations & Maintenance

• Support the day-to-day operation of the Engineering Department and ensure the smooth functioning of all resort facilities and equipment.
• Conduct regular inspections of guest villas, public areas, F&B outlets, kitchens, offices, associate areas, and other facilities to identify maintenance requirements.
• Ensure all mechanical, electrical, plumbing, HVAC, refrigeration, water, drainage, and other building systems are maintained in safe and efficient operating condition.
• Respond promptly to engineering-related guest and operational requests, prioritizing issues according to urgency and potential impact.
• Troubleshoot technical problems and provide practical solutions to minimize operational disruption.
• Coordinate repairs and maintenance activities with other departments to minimize inconvenience to guests.
• Ensure engineering workshops, plant rooms, storage areas, and technical spaces are maintained in a safe, clean, and organized condition.

Preventive Maintenance & Asset Management

• Support the implementation and monitoring of the resort's preventive maintenance program.
• Ensure preventive maintenance schedules are completed on time and accurately documented.
• Maintain appropriate records for equipment servicing, repairs, inspections, warranties, and maintenance history.
• Identify recurring defects and conduct root-cause analysis to reduce repeat breakdowns.
• Monitor the condition and performance of resort assets and recommend repair, replacement, or improvement where required.
• Ensure critical spare parts and engineering supplies are maintained at appropriate levels, particularly considering the resort's remote location.

Guest Experience

• Ensure all engineering concerns affecting guests are addressed with urgency, professionalism, and sensitivity.
• Work closely with Front Office, Housekeeping, F&B, Spa, Security, and other departments to resolve maintenance-related guest concerns.
• Personally follow up on significant or recurring technical issues affecting the guest experience.
• Ensure Engineering associates demonstrate appropriate grooming, communication, and service standards when working in guest-facing areas or occupied villas.
• Promote a...