Assistant Manager (Saudi National Talent) - Security - Jumeirah The Red Sea
Jumeirah GroupJob Description
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About The Job
An exciting opportunity has arisen for an Assistant Manager - Security to join Jumeirah The Red Sea.
The main duties and responsibilities of this role include:
- Coordinate and oversee the activities of all security officers and paramedics to always ensure the safety and security of colleagues and guests.
- Ensure Property Security: Take measures to adequately secure all resort buildings and property, identifying and addressing potential threats or hazards.
- Implement training programs to ensure that all colleagues are aware of relevant security procedures and protocols.
- Prepare and submit daily incident reports, requisitions, and other necessary documentation as required.
- Update and maintain SOPs under the guidance of the Director of Security, ensuring that they are accessible and understood by relevant colleagues.
- Collaborate with outside police agencies in the investigation and handling of crimes, accidents, or incidents involving the resort, colleagues, and guests.
About You
The ideal candidate for this position will have the following experience and qualifications :
- Higher Secondary education in a relevant field (College Graduate preferred; Degree in Criminology an advantage)
- Valid Dubai Police Security License (mandatory or highly desirable)
- Minimum 5 years’ experience in Security, Police, or Military service
- Proven experience in a customer‑facing, service‑oriented environment
- Experience aligned with structured security operations and compliance standards
About The Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Locally competitive salary and incentive structure
- Locally relevant benefits as determined by the property...
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