Business Analyst

Educational & Professional Requirements

• Bachelor’s degree in Computer Science / Engineering or related field.

Certifications

• CBAP (Certified Business Analysis Professional) or equivalent, Agile BA Certification, AI Product Management (optional)

Experience Required:

• 7–10 years of experience.
• Ability to gather and document business.
• Understanding of digital banking platforms and customer journeysAI/Product.
• Knowledge of agile methodologies and backlog grooming.
• Ability to translate business needs into functional and non-functional specs.
• Familiarity with AI/ML use cases in banking.
• Ability to conduct gap analysis and stakeholder interviews
• Understanding of APIs and integration points.
• Ability to use tools like JIRA, Confluence, and process modeling tools.
• Must have Banking / Financial Services experience.

Key Responsibilities

• Collaborate with squads and other IT teams to define and refine business requirements for digital banking features.
• Analyze customer journeys and recommend improvements for mobile and internet banking platforms.
• Translate business needs into detailed user stories and acceptance criteria with technical details.
• Support AI banking initiatives by identifying use cases and data requirements.
• Conduct stakeholder interviews, workshops, and gap analyses.
• Work closely with UX/UI teams to ensure customer-centric design.
• Maintain product/project/test documentations and ensure alignment with regulatory requirements.
• Facilitate sprint planning, backlog grooming, and cross-functional collaboration. Discussing with the stakeholders to align on the requirements and priorities.

Domain: Banking...