Job Description
Position Summary
- Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique.
- Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
- They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area.
- Assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
Requirements
- Creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
- Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
Get notified of similar jobs
We'll send you an email when jobs similar to "Front Desk Agent (Element West Bay Doha)" are posted.
Related Jobs You Might Like
View all jobs →
Laundry Supervisor
Marriott
POSITION SUMMARYComplete inventory of uniforms and linens.Conduct monthly inventory of laundry supplies.Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor.Train employees on all laundry procedures, including safety procedures and equipment operation.Verify that laundry requests are completed for each department as needed.Operate and monitor washing, dry cleaning, and drying machinery.Inspect linens and terry for damage.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: At least 1 year of supervisory experience.License or Certification: NoneAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a por...
Visual Merchandising Specialist
Qatar Airways
About the RoleAn exciting opportunity for a Visual Merchandising Specialist to work under Marketing - QDFC.Responsible to develop and implement creative visual concepts based on the visual merchandising strategy for all QDF stores in order to attract customer attention and increase sales revenue. Responsible to implement and document all window displays, signage, floor plan displays, and special promotions in line with company strategy.Operational AccountabilitiesImplement seasonal changes based on brand guidelines to showcase new arrivals and the latest trends, which includes mannequin dressing, background implementation, window/in-store artwork changes.Following the implementation, compile reports and submit to QDF Management and to the brands.Execute daily, weekly and monthly promotional signages for the core and fashion shops across QDF.Work with external suppliers to manufacture and implement new window background. Assist the team in assembling and dismantling visual displays in store or in windows.Work closely with the buying and marketing team to submit monthly promotional list to ensure timely implementation of monthly collaterals.Update all travel allowance signages and update marketing collateral to ensure passengers travel with the correct allowances/products to their final destinations.Merchandise new product arrivals across all stores in QDF and assist store/kiosk opening to ensure proper product presentation.Request and maintain all marketing collateral/communication throughout the airport by liaising with the creative coordinators and external suppliers to maintain high standards of collateral.Order all eye-level and buy-level acrylic for all stores across QDF to ensure promotions are highlighted and the merchandising team complete product pricing.Order all visual merchandising props for calendar events to ensure visual aesthetics, and store and maintain them in the distribution centre.Visit all landside shops regularly to ensure visual merchandising standards are maintained at all time.Submit store/product/implementation photographs to QDF Management, brands, buyers, etc. as required.Create visual merchandising packs to communicate visual guidelines including layout principles, visual dressing and signage to ensure consistency and awareness of visual merchandising guidelines.Lead and motivate the team to complete displays on tight deadlines, set yearly objectives and development reviews for the team.Seek feedback from store managers, colleagues, sales assistants and customers on the visual impact of displays and recommend necessary changes.Perform other department duties related to his / her position as directed by the Head of the DepartmentBe part of an extraordinary storyYour skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.About You:High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 5 years of job-related experience OR Bachelor’s Degree or Equivalent with Minimum 4 years of job-related experience.Well rounded visual merchandising experienceQualification in any design fieldVisual merchandising experience in Travel Retail industryWorking knowledge of graphic softwareAbout Qatar Airways GroupOur story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
Virtual Event | Equipment Operator - Qatar Aircraft Catering Company | Qatar Airways Group
Qatar Airways
About the RoleQatar Aircraft Catering Company is seeking a skilled Equipment Operator to manage the operation of both light & heavy vehicles, including catering high loaders. In this role, you will be responsible for the timely loading & offloading of flights according to assigned schedules.As an Equipment Operator, you will ensure safe, punctual delivery to our customers in strict accordance with established SOPs and timelines. You are expected to maintain the highest standards of safety and comply with all company vehicle regulations at all times.Operational AccountabilitiesOn-time dispatching of allocated flights as per the Airline specifications / galley loading plan (GLP) and Food Safety Standards.Responsible to follow speed limit and to wear safety belt whenever driving light/heavy vehicles at Airside/Landside.Responsible for correct and safe aligning of High Loader to the Aircraft or to the Unit Docks.Following the safety measures of placing cones and chocks when aligned to an aircraft.Responsible for checking and safe guarding of duty Tablet/Radio/Mobile/PersonaI Protective Equipment.Responsible for completing the driver movement sheet on every shift.Responsible for keeping the driver cabin clean and free from foreign object Debris (FOD) and food products.Checking and reporting of vehicle damage/defects on time to shift in charge.Responsible to load and off-load catering safely and as per customer specifications.Responsible for appropriate handover and sign off for light/heavy vehicles to shift in charge.Responsible to inform Transport for vehicle re-fueling before sign out.Appropriate loading and off-loading of Charter/AmiriNlP/Private Aircrafts.Adherence to Ramp Safety and Marshalling of High-Loader while performing duties Airside/Landside.Provide prompt information and updates to Transport Duty Supervisor for their immediate action/decision.Prepare clear and detailed reports with facts & figures in case of Flight Delays/Accident/incident.Co-ordinate with all concerned senior on duty inside and outside the Organization in case of any emergency. To always abide by company, Local Authority and Airport processes, procedures and regulations at all times.Perform other department duties related to his/her Position as directed b the Head of the DepartmentBe part of an extraordinary storyYour skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possibleQualificationsMust have at least a High School Qualification with minimum 1 year of job-related experience.Should have experience in operating airline catering high-loader or hi-lift trucks or equivalent GSE (e.g., ambulift, belt loader, loaders/transporters).Must possess a home country trailer license or heavy-goods vehicle license.Familiar with the airside/ramp safety.Ideally with experience in operating hydraulic vehicles.Must have good communication in English language (spoken & written).