Heart of House Specialist
MarriottJob Description
Position Summary
- Our Utility Cleaners play an important role in support of a number of vital hotel functions.
- Associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs.
- Preparing fresh clean linen and spotless dining ware for guests to enjoy.
- Operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers).
- Transporting dishware or linens across the hotel.
- Associates do whatever it takes to get the job done.
Responsibilities
- Creating a safe workplace, following company policies and procedures, upholding quality standards.
- Ensuring your uniform, personal appearance, and communications are professional.
- Ensuring adherence to quality expectations and standards.
- Developing and maintaining positive working relationships with other employees and departments.
- Supporting team to reach common goals.
- Listening and responding appropriately to the concerns of other employees.
- Reporting accidents, injuries, and unsafe work conditions to manager.
- Moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 50 pounds without assistance.
- Standing, sitting, or walking for an extended period of time.
- Reaching overhead and below the knees, including bending, twisting, pulling, and stooping.
- Performing other reasonable job duties as requested by Supervisors.
Preferred Qualifications
- Education: No high school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Get notified of similar jobs
We'll send you an email when jobs similar to "Heart of House Specialist" are posted.
Related Jobs You Might Like
View all jobs →
Laundry Supervisor
Marriott
POSITION SUMMARYComplete inventory of uniforms and linens.Conduct monthly inventory of laundry supplies.Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor.Train employees on all laundry procedures, including safety procedures and equipment operation.Verify that laundry requests are completed for each department as needed.Operate and monitor washing, dry cleaning, and drying machinery.Inspect linens and terry for damage.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: At least 1 year of supervisory experience.License or Certification: NoneAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a por...
Guest Services Manager
Four Seasons Hotels and Resorts
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.What You Will Do:Select and interview candidates, provide training, and oversee staff performance; conduct performance evaluations and manage disciplinary matters.Make sure that all their subordinates comply with their respective core standards & culture standards.Be a highly visible individual in the lobby that well represents the Executive Management.Coordinate with the Banqueting Manager the events logistical needs that are linked with the Guest Schedule all Guest Service staff (Bell staff, Valet Parking and Door staff) to ensure maximum guest satisfaction within budgeted guidelines.Ensure all vehicles and keys are handled with caution and are properly secured.Coordinate the cooperation between all Guest Service staff in handling guest cars, luggage, etc.What You Bring:Minimum 2–3 years of experience in similar position preferably in a luxury or five‑star hotel environment.Proven leadership experience in managing multicultural teams.Strong organizational and planning skills.Excellent communication, organizational, and problem‑solving skills.Ability to work flexible hours, including weekends, evenings, and public holidays.What We Offer:Fully furnished single accommodation in high-quality staff housing.Complimentary stays at Four Seasons Hotels worldwide.Paid annual home leave tickets.Free transportation to and from the hotel.Quality employee meals.Comprehensive medical coverage.Vibrant social, cultural, and sporting activities.Work Authorization:The hotel will provide work authorization for the successful candidate. We look forward to welcoming your application and the possibility of you joining our Four Seasons family! Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done....
Laundry Attendant
Four Seasons Hotels and Resorts
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.What You Will Do:Sorts, processes and folds Rooms and F&B linens such as sheets, towels, table clothes, and napkins.Sorts used linens into appropriate categories for washing.Sorts out stained or torn linen.Loads and unloads driers.Shakes wet sheets, table linens and napkins prior to ironing in order to spread them out.Feeds washed linens into ironer.Retrieves folded linens and stacks or hangs clean linens as appropriate.Sorts clean towels, rugs and robes.Uses towel folder and manual folding for bath towels, washcloths, rugs and robes.Places folded product on appropriate rack.Operates and maintains folding equipment.Reports any problems or deficiencies to manager.Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact.Works harmoniously and professionally with co-workers and supervisors.Assists with responsibilities and duties in the absence or heavy volume in the areas of Valet Dry Cleaning and Housekeeping.What You Bring:At least 2 years’ experience in the similar role in a five-star luxury hotel.Ability to function under pressure.Display a high work ethic; with a sense of responsibility for the role within our team.Good organizational skills with the ability to work independently.What We Offer:Full board shared living accommodation in a high quality, well-resourced compoundComplimentary nights at FS Hotels worldwideRegular social and sporting eventsPaid home leave ticketsQuality employee mealsFree transportation to and from workWork Authorization: Hotel will apply for the work authorization for the successful candidate. We look forward to receiving your application! Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done....