Host/Hostess
MarriottJob Description
Position Summary
- Greet guests and determine the number in their party.
- Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc.
- Guide guests through the dining rooms and provide any needed assistance.
- Move and arrange tables, chairs, and settings and organize seating for groups with special needs.
- Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
- Check menus to ensure they are current, clean, plentiful, and wrinkle-free.
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
- Monitor dining rooms for seating availability, service, safety, and well being of guests.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
- Stand, sit, or walk for an extended period of time.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Get notified of similar jobs
We'll send you an email when jobs similar to "Host/Hostess" are posted.
Related Jobs You Might Like
View all jobs →SA-Pro (Saudi and GCC Nationals)
Apple
About the RoleApple Retail is where the best of Apple comes together to deliver an only-at-Apple experience.We foster a culture of inclusion where everyone belongs and is inspired to do their best work.As a Pro, you will be the most knowledgeable and effective salesperson, offering customized solutions.Leverage your expertise in Apple products, services, and competitors to create owners and build brand loyalty.Drive technology knowledge and mentor the store team.Grow Apple’s business community and present effective business solutions.Key ResponsibilitiesLead top-performing sales and service to Apple customers.Understand customer needs, identify ownership opportunities, and present products and services.Educate customers on purchase options.Stay updated on Apple’s offerings, sales processes, technology, and market trends.Mentor colleagues on Apple products, services, and external technology.Maintain accuracy and follow guidelines.Provide customer service and support in other store areas as required.Contribute to an inclusive environment, respecting differences and learning.Demonstrate Apple’s values of inclusion and diversity daily.Minimum QualificationsAvailability to work a schedule based on business needs (nights, weekends, public holidays).Reliably attend work as scheduled, in line with local laws.Experience in retail, sales, or related work experience.Proficiency in the local language, both written and spoken.Note: This position is open to Saudi and GCC Nationals.Preferred QualificationsDemonstrated knowledge of Apple products and services.Track record of outstanding sales and customer experience results in retail or similar roles.Ability to personalize and effectively communicate solutions based on customer needs.Skills to solve customer concerns through care, learning, and presentation.Capability to work in a fast-paced environment, supporting multiple customers.Eagerness to learn about Apple and third-party products to enhance customer experience.Ability to support and educate the broader team by sharing knowledge and insights.Collaborative and motivational skills to achieve individual and team goals.
SA-Technical Expert (Saudi and GCC Nationals)
Apple
Description Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Expert, you have extensive functional troubleshooting skills and an ability to inspire excitement for Apple’s products and services. You perform repairs on iPhone and other Apple products as required and make sure customers are educated about repair options and Apple products and services. A Technical Expert exemplifies a skilled technician and shares knowledge across the team. Deepen extensive knowledge and stay up to date on Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, repair, and resolve service concerns for select Apple hardware and software. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Use extensive knowledge of hardware and software components to identify where technical issues may originate from and educate others on the team. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. Minimum Qualifications Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have experience in retail or sales, or related work experience. Have the ability to visually inspect hardware and the fine motor skills to safely conduct repairs. Have experience troubleshooting hardware and software issues in a customer service environment. Be proficient in the local language, both written and spoken. Preferred Qualifications Demonstrate technical expertise of Apple products and services, including repairing devices. Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue. Solve customer concerns through care, learning, and presenting technical problems and solutions clearly. Communicate effectively and tailor your communication style to different audiences. Support and educate the broader team by sharing knowledge, experiences, and insights. Work in a fast-paced environment, sometimes under tight deadlines and pressure, while supporting multiple customers at the same time. Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
SA-Expert (Saudi and GCC Nationals)
Apple
DescriptionApple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As an Expert, you possess a deep understanding of our products and services across the Apple ecosystem. You excel at selling products, offering all of Apple’s services, and delivering an exceptional customer experience. An Expert exemplifies what great customer engagement looks like, and mentors others on how to achieve results.ResponsibilitiesDemonstrate and sustain top-performing sales and service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.Be knowledgeable about and proactively stay up to date on Apple’s products, services, purchase options and Product Zone sales processes.Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities.Maintain accuracy and follow guidance.Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.Demonstrate Apple’s values of inclusion and diversity in daily activities.Minimum QualificationsBe available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.Have experience in retail or sales, or related work experience.Be proficient in the local language, both written and spoken.Preferred QualificationsDemonstrate knowledge of Apple products and services.Show a track record of producing top-performing sales and customer experience results.Personalize solutions based on customer needs, and effectively communicate them.Solve customer concerns using care, learning, and presentation skills.Work in a fast-paced environment, often supporting multiple customers at the same time.Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.Support and educate the broader team by sharing knowledge, experiences, and insights.