HUMAIN Create Delivery Lead

HUMAIN Create Delivery Lead Opportunity at Luma AI

This is a rare opportunity to be the on-the-ground delivery owner for Luma's most strategic partnership in the Middle East. As our first dedicated HUMAIN Create Delivery Lead in Riyadh, you will be co-located with our partner, HUMAIN Create, responsible for the flawless execution and delivery of our technology at the heart of the region's most ambitious creative projects. This is a role for a world-class operator who thrives on executing complex programs and building deep partner relationships.

What You'll Do as a HUMAIN Create Delivery Lead:

This is a hands-on execution role focused on a critical strategic partnership. You will:

• Execute: Own the end-to-end delivery of Luma's technology for HUMAIN Create projects, ensuring exceptional quality, client satisfaction, and on-time execution.
• Partner: Serve as the primary Luma point of contact on the ground in Riyadh, embedding with the HUMAIN Create team to build a seamless, collaborative delivery engine.
• Manage: Lead complex, high-value client engagements, managing timelines, resources, and stakeholder expectations with precision and professionalism.
• Advise: Act as a trusted advisor to partners and their clients (including Giga-Projects and PIF entities) on the application and implementation of Luma's creative AI technology.
• Collaborate: Work closely with Luma's global product and engineering teams, providing critical on-the-ground insights to ensure our technology meets the demands of the MENA market.

Who You Are:

We are looking for a proven operator with a history of delivering complex creative and technical projects in Saudi Arabia. To excel as the HUMAIN Create Delivery Lead, you should have:

• 10+ years of experience in client delivery, professional services, or program management, preferably within a creative agency, tech company, or consulting firm.
• A non-negotiable requirement of recent, direct experience delivering projects for Saudi Giga-Projects (e.g., NEOM) or PIF portfolio companies.
• Currently based in Riyadh or elsewhere in KSA; this role does not offer relocation.
• Deep experience working within the Saudi business culture and a strong professional network in Riyadh.
• Demonstrated ability to manage complex, high-value client projects and build trusted relationships with senior executives.
• Exceptional operational skills, with the ability to operate with high agency and extreme ownership in a fast-paced, ambiguous environment.

What Sets You Apart (Bonus Points):

• Experience leading delivery or professional services at a top-tier creative technology or experiential agency (e.g., AKQA, R/GA, WPP, Publicis, Stagwell, S4/MediaMonks).
• Background in the professional services or customer success arms of creative-focused software companies (e.g., Adobe, Autodesk).
• A reputation for being the go-to person for getting the hardest, most complex projects done right.