Job Description
Elevating Guest Experience with Recreation Activities
As a Recreation Experience Expert, you will provide information to guests about available recreation facilities, which may include pools, beaches, entertainment zones/game rooms, fitness centers, and child activities centers. You will encourage, recruit, register, and schedule guests to participate in various recreation activities. Your role is crucial in promoting a fun and relaxing atmosphere.
- Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.
- Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
- Provide cashier services when working in facilities that include point of sales transactions.
- Assist when hosting private functions within the recreation facilities with group activities and events.
Ensuring Safety and Cleanliness in Recreation Areas
Safety is paramount. You'll be aware of possible situations where guests are not able to safely participate in an activity and inform your supervisor/manager. You will provide assistance to injured guests until the arrival of emergency medical services. Additionally, you will clean and maintain recreational facilities, equipment, and supplies, ensuring a pristine environment for all our guests enjoying recreation activities.
- Report accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Follow company policies and procedures; ensure uniform and personal appearance is clean and professional.
Providing Exceptional Guest Service
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Excellent communication skills are crucial as you speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support the team to reach common goals. You contribute to the overall positive recreation activities.
Required Skills and Abilities
- Process payments for rental equipment, recreation activities, facility rentals, or retail sales.
- Comply with quality assurance expectations and standards.
- Read and visually verify information in a variety of formats (e.g., small print).
- Visually inspect tools, equipment, or machines (e.g., to identify defects).
Physical Requirements
The role requires physical stamina, including standing, sitting, or walking for extended periods. You should be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Fine motor skills and hand-eye coordination are essential.
Get notified of similar jobs
We'll send you an email when jobs similar to "Recreation Experience Expert - Lifeguard" are posted.
Related Jobs You Might Like
View all jobs →
Head Bartender
Marriott
POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. COMPANY POLICIES & STANDARDS Follow all company and safety and security policies and procedures. Report accidents, injuries, and unsafe work conditions to manager. Complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards. Anticipate and address guests’ service needs. Thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Support team to reach common goals. Listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. PHYSICAL REQUIREMENTS Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None. ABOUT MARRIOTT & LE MÉRIDIEN At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you....
Loss Prevention Manager
Marriott
JOB SUMMARYManages the daily functions of the department to ensure protection of property assets, employees, guests and property.Maintains logs, certifications and documents required by law and Standard Operating Procedures.Trains staff in established emergency procedures and implements accident and fire prevention procedures.Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.CANDIDATE PROFILEEducation and Experience2-year degree from an accredited university in Criminal Justice or related major.2 years experience in the security/loss prevention or related professional area.CORE WORK ACTIVITIESManaging Security/Loss Prevention OperationsAssists the Director of Engineering in administering fire prevention programs and emergency preparedness.Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.Comply with applicable laws and safety regulations.Follow proper key control guidelines in loss prevention and in the property.Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.Follow Duty of Care process for the protection of guests and employees.Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.Implements action plans to monitor and control risk.Monitors all unusual activities in and around the property that would impair the well being of guests and employees.Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.Oversees and guides the efforts of the Accident Prevention Committee.Oversees first aid program for guests and employees.Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.Encourages and builds mutual trust, respect, and cooperation among team members.Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.Serves as a role model to demonstrate appropriate behaviors.Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.Ensuring Exceptional Customer ServiceMeet quality standards and customer expectations on a daily basis.Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.Provides services that are above and beyond for customer satisfaction and retention.Additional ResponsibilitiesAnalyzes information and evaluating results to choose appropriate solutions.
Spa Technician
Marriott
POSITION SUMMARYRespond and attend to guest repair requests.Communicate with guests/customers to resolve maintenance issues.Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.Visually inspect tools, equipment, or machines.Carry equipment (e.g., tools, radio).Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.Maintain maintenance inventory and requisition parts and supplies as needed.Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.Program TV's and perform general housekeeping and engineering-related inventory duties.Use the Lockout/Tagout system before performing any maintenance work.Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.Display basic computer skills including inputting air handler schedules and making temperature changes.Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.Adhere to quality expectations and standards.Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.Speak with others using clear and professional language.Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.Move up and down stairs, service ramps, and/or ladders.Reach overhead and below the knees, including bending, twisting, pulling, and stooping.Enter and locate work-related information using computers.Perform other reasonable job duties as requested.PREFERRED QUALIFICATIONSEducation:High school diploma or G.E.D equivalent.Related Work Experience:Some experience in general maintenance, exterior and interior surface preparation and painting.Experience in hotel engineering or maintenance a plus.Supervisory Experience:No supervisory experience.REQUIRED QUALIFICATIONSLicense or Certification:Driver’s LicenseAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.