Stewarding Attendant

Company Description

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​

Join us and become a Heartist®.

Job Description

• To clean and wash dishes according to the established performance standards.
• To clean and wash pots, pans and other kitchen utensils according to performance standards.
• To empty rubbish bins according to the garbage schedules.
• To have a thorough understanding and knowledge of all cleaning procedures, use of dishwashing machines and the type of chemicals to be used.
• To provide a courteous, professional, efficient and flexible service at all times, following Rixos Standards of Performance.
• To undertake any reasonable tasks and secondary duties as assigned by Stewarding Supervisor.
• To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
• To strictly adhere to the opening and closing procedures established for the department.
• To be fully conversant with all services and facilities offered by the hotel.
• To ensure that the place of work and surrounding area is kept clean and organized at all times.
• To have a clear understanding of the HACCP procedures put in place and their purpose.
• To monitor operating supplies and reduce spoilage and wastage.
• To exercise careful use of operating supplies in order to reduce spoilage and wastage.
• To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
• To attend and contribute to all Heartists meetings Departmental and Hotel trainings scheduled and other related activities.
• To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
• To provide friendly, courteous and professional service at all times.
• To maintain good working relationships with colleagues and all other departments.
• To read and understand the hotel’s Employee Handbook and to adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
• To comply with local legislation as required.
• To attend training and meetings as and when required.

Qualifications

• Preferably has experience in hospitality.
• Has knowledge of stewarding operational standards.

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.