Port Operations and Logistics Manager
CMA CGM
Role Overview
The Operations & Logistics Manager is responsible for leading end-to-end Operations and Integrated Logistics Services (ILS) activities across Qatar.
This role ensures full alignment with Group standards, Core model, and operational frameworks, while driving performance, cost efficiency, and service excellence across all touchpoints.
Key Responsibilities
Build, lead, and develop a competent and engaged operations & logistics team
Ensure clear communication and alignment with Group strategy, objectives, and directives
Foster a culture of accountability, continuous improvement, and operational excellence
Monitor, analyze, and drive performance against defined KPIs
Ensure full adherence to the Core model, processes, and systems
Optimize vessel operations, cargo prioritization, and asset utilization
Reduce dwell time and enhance service reliability
Drive continuous improvement initiatives across operations
Work closely with Lines, Partners, Commercial teams, and ILS stakeholders
Define clear operational objectives and procedures per service
Maintain strong working relationships with ports, terminals, stevedores, authorities, and service providers
Own logistics performance and ensure achievement of Head Office KPIs
Optimize equipment flow and stock/allocation management
Identify cost-saving opportunities (Equipment, M&R) and drive efficiency initiatives
Support development of logistics-related revenue streams
Promote OPEX awareness and cost control discipline
Identify local opportunities and communicate with Agency, Regional Office (RO), and Head Office (HO)
Forecast major operational events and proactively develop mitigation plans
Ensure timely and accurate reporting to all stakeholders
Collaborate with Procurement (RO & HO) on contracts and SLA renewals
Ensure alignment of operational and financial requirements
Ensure compliance with legal, regulatory, and internal governance frameworks
Qualifications & Experience
Bachelor’s degree or equivalent qualification
2–3+ years of experience in a similar role within shipping/logistics
Exposure to integrated logistics services (ILS) environments
Strong knowledge of logistics/transport regulatory frameworks
Proven experience in:
Equipment flow management
Stock and allocation planning
End-to-end logistics operations
Solid financial acumen (cost control, OPEX management)
Proficiency in English (written and spoken)
Strong command of operational systems and IT tools
Core Competencies
Operational leadership and team development
Performance management and KPI-driven execution
Stakeholder collaboration and influencing skills
Analytical thinking and problem-solving
Cost optimization and efficiency mindset
Adaptability in a dynamic, fast-paced environment
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