Port Operations and Logistics Manager

Role Overview

• The Operations & Logistics Manager is responsible for leading end-to-end Operations and Integrated Logistics Services (ILS) activities across Qatar.
• This role ensures full alignment with Group standards, Core model, and operational frameworks, while driving performance, cost efficiency, and service excellence across all touchpoints.

Key Responsibilities

• Build, lead, and develop a competent and engaged operations & logistics team
• Ensure clear communication and alignment with Group strategy, objectives, and directives
• Foster a culture of accountability, continuous improvement, and operational excellence
• Monitor, analyze, and drive performance against defined KPIs
• Ensure full adherence to the Core model, processes, and systems
• Optimize vessel operations, cargo prioritization, and asset utilization
• Reduce dwell time and enhance service reliability
• Drive continuous improvement initiatives across operations
• Work closely with Lines, Partners, Commercial teams, and ILS stakeholders
• Define clear operational objectives and procedures per service
• Maintain strong working relationships with ports, terminals, stevedores, authorities, and service providers
• Own logistics performance and ensure achievement of Head Office KPIs
• Optimize equipment flow and stock/allocation management
• Identify cost-saving opportunities (Equipment, M&R) and drive efficiency initiatives
• Support development of logistics-related revenue streams
• Promote OPEX awareness and cost control discipline
• Identify local opportunities and communicate with Agency, Regional Office (RO), and Head Office (HO)
• Forecast major operational events and proactively develop mitigation plans
• Ensure timely and accurate reporting to all stakeholders
• Collaborate with Procurement (RO & HO) on contracts and SLA renewals
• Ensure alignment of operational and financial requirements
• Ensure compliance with legal, regulatory, and internal governance frameworks

Qualifications & Experience

• Bachelor’s degree or equivalent qualification
• 2–3+ years of experience in a similar role within shipping/logistics
• Exposure to integrated logistics services (ILS) environments
• Strong knowledge of logistics/transport regulatory frameworks
• Proven experience in:
  • Equipment flow management
  • Stock and allocation planning
  • End-to-end logistics operations
• Solid financial acumen (cost control, OPEX management)
• Proficiency in English (written and spoken)
• Strong command of operational systems and IT tools

Core Competencies

• Operational leadership and team development
• Performance management and KPI-driven execution
• Stakeholder collaboration and influencing skills
• Analytical thinking and problem-solving
• Cost optimization and efficiency mindset
• Adaptability in a dynamic, fast-paced environment