Account Executive - Kuwait
Delivery HeroJob Description
Key Responsibilities of the Account Executive
- Develop business through partner restaurants via in-person & phone calls.
- Maintain long-term relationships through regular calls and emails.
- Manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation, and transmission methods optimization.
- Conduct business reviews with accounts to identify opportunities for increased revenue and market share.
- Provide excellent service and support to build strong relationships and resolve operational issues.
- Ensure client menus are up to date and optimized.
Optimizing Restaurant Partnerships as an Account Executive
Our Account Executive team is dedicated to helping restaurants thrive on our platform. This involves optimizing restaurant content (MOA, delivery time), renegotiating commission rates, selling advertisement opportunities, and generating promotions. The ideal candidate will be adept at convincing clients to embrace digitalization and utilize online payment gateways. The team also helps convince restaurants to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).
Sales and Reporting for the Account Executive Role
Effective communication and record-keeping are vital for the Account Executive. This includes providing regular CRM updates via Salesforce.com, contact reports, activity reports, and participating in Sales and Marketing team conferences. Maintaining accurate records of all sales and prospecting activities is essential.
- Closed sales
- Follow-up activities
- Sales expense report
- Increased sales report after placing promotions, vouchers, and coupons
- Restaurant analysis sheet
- Account management report
Qualifications for the Account Executive Position
- Fluency in both Arabic and English is a must.
- Bachelor’s Degree in Business Administration or any other related field.
- Minimum of 3+ years’ experience in Sales / Account Management.
- Negotiation Skills.
- Ability to meet deadlines and be flexible in working.
- Communication skills (Written and Verbal).
- Excel Skills.
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