Job Description
Company Description
- We are SGS – the world's leading testing, inspection and certification company.
- We are recognized as the global benchmark for sustainability, quality and integrity.
- Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
- We are seeking an experienced Operations Manager to oversee QA/QC and TPI service contracts, ensuring efficient operations, compliance, and high-quality service delivery.
- Lead and manage day-to-day operations of QA/QC & TPI contracts
- Ensure compliance with HSE standards and company policies
- Plan and coordinate logistics, resources, and operational activities
- Monitor performance, drive efficiency, and manage departmental P&L
- Develop and implement operational strategies, procedures, and quality controls
- Coordinate with clients, internal teams, and external stakeholders
- Manage budgets, procurement, and reporting processes
- Lead, mentor, and develop team members
- Support client relations, quotations, and issue resolution
Qualifications
- Bachelor’s or Diploma in Business Administration, Operations Management, or related field
- Minimum 8 years of experience in operations management or similar role
- Strong knowledge of operations, supply chain, and quality control processes
- Proven experience in budget and resource management
- Excellent leadership, communication, and problem-solving skills
- Ability to work in a fast-paced environment and manage multiple priorities
- Knowledge of HSE regulations and compliance requirements
- Proficiency in operations management tools/software
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