Engineer, Customer Applications

Job Description:

In this role, you will own day-to-day support and enablement for customers evaluating Lumotive dev kits. This role is the frontline interface for early-stage customers and plays a key role in moving them toward adoption.

Responsibilities:

• Support LiDAR dev kit customers during evaluation phase, including setup, configuration, and integration
• Provide sample datasets and guidance on sensor usage and modes
• Conduct and support basic testing and joint customer evaluations (remote/on-site)
• Troubleshoot common issues in integration and usage
• Maintain clear communication with customers to drive progress and avoid stalls
• Collaborate with internal teams to escalate and resolve issues

Qualifications:

• Bachelor’s degree in Engineering, Electrical, Computer Science or related
• 1–3 years of hands-on engineering experience
• Background in electrical engineering, optics, robotics, or related fields
• Comfortable with basic debugging (hardware/software) and scripting / data handling (Python, ROS is a plus)
• Strong English communication skills and ability to work with customers
• Comfortable to work in a fast paced start up environment
• Exposure to LiDAR / 3D sensing and robotics or perception systems is preferred
• Candidates must be Omani Nationals