Experience Designer
AKQAJob Description
About AKQA
At AKQA we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.
Role Overview
Experience Designers at AKQA apply empathy, systems thinking, and craftsmanship to strategic insights — designing groundbreaking solutions to human problems. Adept storytellers and fearless innovators, they create interactive experiences, products and services that move the world.
The Experience Designer plays an essential role in the growth of the Experience Design department. They will draw together client, business and customer/end-user requirements, within an understanding of the technical delivery environment, to develop a blueprint for the solution. They are the user-centered glue that binds together business, creative, and technology into a harmonious collaboration—facilitating design workshops, working with multi-disciplinary teams to deliver award-winning, impactful work.
At AKQA Dubai, located in Media City, in Dubai, you’ll have the opportunity to produce meaningful work for world-class companies in one of the world’s most vibrant and beautiful cities, with access to our network of specialists across the global network of studios. You will work in an environment that fosters a dynamic and meritocratic culture, surrounded by some of the brightest minds in their fields.
Role Requirements
- Apply solid user experience and usability principles while looking for opportunities to innovate
- Demonstrate excellent knowledge of all aspects of the UCD approach and the ability to apply them flexibly across a variety of project types
- Able to contribute at a high level to the overall strategic client approach, taking into account relevant marketplace, consumer and technology factors--and a keen interest in growing within more strategic & CX-focused disciplines
- Able to use/introduce more advanced UCD techniques (rapid prototyping, remote testing etc.) to improve efficiency in the user experience process and the quality of the solution
- Able to develop solutions for a wide variety of touchpoints, platforms and devices including mobile, web, kiosk, social, physical, etc.
- Lead User Experience work streams on large-scale and complex projects
- Promote collaborative work practices, and identify opportunities to improve quality and increase efficiency through collaborative design
- Demonstrate cross-functional understanding; clearly articulate purpose and value of other disciplines within Strategic Services, identifying when their input is needed
- Collaborate with the client and with various teams within AKQA. Ability to lead workshops and manage mid to senior stakeholders. Experience of nurturing client relationships
- Provide support, guidance and mentoring to junior members of the User Experience Team
- Take an active role in new business pitches where appropriate
Qualities and Characteristics
- Embrace challenges and inspire new ways of thinking
- Expertise in understanding digital behaviours, cultural expectations and social networking (preferred experience with Asia or luxury industries)
- Fluent in English with a strong command of the language, both written and spoken
- A compelling portfolio of unique work that spans mediums, including: mobile applications, responsive web, product & service design.
- Wide breadth of experience in your portfolio demonstrating skills across Research, Strategy, IA, Design and Testing. Experience with ethnographic research, ecosystem design, information architecture, and user testing and experience with innovation processes including Design Thinking workshops, Google Design Sprints, Business Model and/or Value Proposition canvas
- Expertise with prototyping tools such; along with design tools such as Sketch & Figma.
- Proven creative success working in collaborative, multi-functional teams
- Strong presentation skills, visual and...
Get notified of similar jobs
We'll send you an email when jobs similar to "Experience Designer " are posted.
Related Jobs You Might Like
View all jobs →
In Room Dining Assistant Manager
Marriott
POSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met.Inspect grooming and attire of staff, and rectify any deficiencies.Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.Inspect storage areas for organization, use of FIFO, and cleanliness.Complete scheduled inventories and stock and requisition necessary supplies.Monitor dining rooms for seating availability, service, safety, and well being of guests.Complete work orders for maintenance repairs.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.Speak with others using clear and professional language.Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.Read and visually verify information in a variety of formats (e.g., small print).Visually inspect tools, equipment, or machines (e.g., to identify defects).Stand, sit, or walk for an extended period of time or for an entire work shift.Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.Move through narrow, confined, or elevated spaces.Move up and down stairs and/or service ramps.Reach overhead and below the knees, including bending, twisting, pulling, and stooping.Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 2 years of related work experience.Supervisory Experience: At least 1 year of supervisory experience.License or Certification: None
Food Runner - Rüya
Marriott
Position SummaryOur jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.Preferred QualificationsEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.Supervisory Experience: No supervisory experience.License or Certification: NoneAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you....
Group Conference & Events Sales Executive
Marriott
POSITION SUMMARY Responsible for entire event process from Sales to execution. Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None About Marriott International / St. Regis Hotels & Resorts At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you....