Sales Associate
Apparel GroupJob Description
Position Objective
- Responsible for representing the brand and maximizing sales.
- Perform operational duties including store maintenance and visual presentation.
Key Responsibilities
Customer Service
- Greet customers and assist with product selection.
- Convert window shoppers into buyers.
- Promote the Club Apparel Loyalty Program.
- Serve customers to the highest standards.
- Stay updated on group brands for suggestive selling.
Grooming / Attitude / Knowledge
- Maintain a presentable and well-groomed appearance.
- Be flexible to work extended hours during sales periods.
- Possess up-to-date product knowledge.
Merchandise
- Ensure stock is laid out attractively as per norms.
- Follow VM guidelines and stock clearance norms.
- Record inventory inward/outward.
Process
- Handle POS (Point of Sale) / Billing efficiently.
- Tally cash till at shift start/end.
- Issue receipts/refunds/change correctly.
- Process payments.
- Maintain security awareness.
- Adhere to SOP & Loss Prevention Policies.
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